Privacy Policy

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Effective Date:  12th May 2026

La Fêtard ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.
 

1. Personal Data We Collect

We may collect and process the following personal data about you:

• Identity and Contact Data: Name, email address, phone number (including WhatsApp), billing address, and shipping address.

• Transaction Data: Details about orders you have placed and payment information.

• Technical Data: IP address, browser type and version, time zone setting, and operating system.

• Usage Data: Information about how you use our website, including products viewed, search history, and navigation paths.
   

2. How We Collect Your Personal Data

We collect personal data in the following ways:

• Direct interactions: When you create an account, place an order, subscribe to our newsletter, or contact us via WhatsApp or email.

• Automated technologies: When you browse our website, we may automatically collect technical and usage data using cookies and similar tracking technologies.
   

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To process and fulfill your orders, including communicating order status via WhatsApp.

• To manage your account and provide customer support.

• To process refunds and returns in accordance with our Return Policy.

• To improve our website, products, and services.

• To comply with legal obligations (e.g., tax or record-keeping requirements).
   

4. Legal Basis for Processing (For GDPR Purposes)

If you are located in the European Economic Area (EEA), we rely on the following legal bases for processing your personal data:

• Performance of a contract: To fulfill orders and provide services you request.

• Legitimate interests: To improve our website and services, prevent fraud, and ensure security.

• Consent: For marketing communications and non-essential cookies.
   

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember your preferences and shopping cart items.

• Understand how you use our website.

• Improve site performance and functionality.

You can set your browser to refuse all or some browser cookies. However, if you disable cookies, some parts of our website may not function properly.
 

6. How We Share Your Personal Data

We do not sell your personal data to third parties. However, we may share your data with:

• Service providers: Third-party companies that help us operate our website, process payments, or deliver orders.

• Legal and regulatory authorities: When required by law, court order, or to protect our legal rights.

• Business transfers: In the event of a merger, acquisition, or sale of assets.

All third-party service providers are contractually obligated to keep your data confidential and use it only for the purposes for which it was shared.
 

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These measures include:

• Using SSL encryption for payment transactions.

• Restricting access to personal data to authorized personnel only.

However, please note that no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
 

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• To process your orders and provide ongoing customer support.

• To comply with legal, tax, or accounting obligations.

When your data is no longer needed, we will securely delete or anonymize it.
 

9. Your Rights

Under the Hong Kong PDPO and, where applicable, the GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data, subject to legal obligations.

• Opt-out of direct marketing: Withdraw consent for receiving marketing communications at any time.

To exercise any of these rights, please contact us at info@lafetard.com

We may charge a reasonable fee for processing access requests, as permitted by law.
 

10. Direct Marketing

With your consent, we may use your email address and WhatsApp number to send you promotional materials about new products, collections, or special offers.

You may opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email.

• Contacting us directly.

We will not use your data for direct marketing without your explicit consent.
 

11. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media platforms). Once you leave our website, we are not responsible for the privacy practices of those third-party sites. We encourage you to read their privacy policies.
 

12. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
 

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" at the top will be revised. We encourage you to review this policy periodically.
 

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@lafetard.com